Privacy Policy
Last updated: 28 September 2026
1. Who we are
Material Matters is owned and operated by Delizia Media Ltd, a UK-based media and events company.
- Registered address: 5 High Green, Great Shelford, Cambridge CB22 5EG
- UK registered company number: 13394532
- Contact: marketing@materialmatters.design
Delizia Media Ltd is the data controller for personal data collected through this site. It is our intention to comply with all relevant UK GDPR regulations. We are committed to protecting your personal data and respecting your privacy rights.
2. Information we collect
We may collect and process the following data:
Personal identification information — name, email address, phone number and postal address, when you:
- subscribe to our newsletter
- download our media pack
- register for events or exhibitions
- contact us via forms or email
Technical data — IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage data — information about how you use our website, products and services.
Information we add or infer — we may add business information that relates to you, such as the organisation you work for, your organisation’s website and sector, and your likely seniority based on your job title. We get this from information you have given us (for example, the domain of your email address or the job title you provide) and from publicly available sources such as company websites and professional profiles. We do not collect special category data in this way.
3. How we use your information
We use your data to:
- provide and manage our services, including events, exhibitions and newsletters
- send you promotional materials, if you have opted in
- improve our website and services through analytics
Our newsletter includes news about Material Matters and, occasionally, sponsored content from our partners. We do not share your details with those partners.
Use of AI tools
We use AI tools, including Claude (provided by Anthropic), to help us better understand our audience. For example, we may use them to identify the organisation and website linked to a business email address, or to estimate seniority from a job title. This helps us understand who engages with Material Matters, so we can plan our content, events and partnerships and keep our records accurate. Where we share insights about our audience with partners, we only share them in aggregated form that does not identify you.
We do this on the basis of our legitimate interests in understanding our audience and developing our business. We have assessed these interests against your rights and freedoms. The information we add is limited to business information, and a member of our team reviews how it is used.
We do not use AI tools to make decisions about you that have legal or similarly significant effects. We only use AI tools on business or commercial accounts whose terms do not allow the provider to use our data to train its models.
4. Sharing your information
We never knowingly sell or lend our database lists to third parties, nor do we buy lists from commercial third-party providers. All our contacts are made and collected during the course of our day-to-day business, through face-to-face engagement or remote contact with our clients, business contacts and suppliers. We may add publicly available business information to these records, as described in section 2.
We may share your information with:
- Service providers — third parties who provide services on our behalf, such as email marketing platforms, analytics providers and AI service providers (including Anthropic). They act on our instructions and under contracts that require them to protect your data.
- Legal authorities — when required to comply with legal obligations or to protect our rights.
5. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
6. International transfers
Some of our service providers, including Anthropic, are based outside the UK. Where your data is transferred outside the UK, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Addendum or another mechanism approved under UK data protection law.
7. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements.
8. Your rights
Under UK GDPR, you have the right to:
- access the personal data we hold about you
- request correction of inaccurate or incomplete data
- request erasure of your personal data
- object to processing of your data
- request restriction of processing
- request transfer of your data to another party
- withdraw consent at any time, where we are relying on consent to process your data
Where we rely on legitimate interests, including when we add business information to our records, you can object at any time. If you object to this for direct marketing purposes, we will stop.
To exercise any of these rights, please contact us at marketing@materialmatters.design.
If you are unhappy with how we have handled your personal data, you also have the right to complain to the Information Commissioner's Office at ico.org.uk.
9. Cookies
Our website uses cookies and similar technologies. When you first visit, you are asked to choose which categories you allow. Nothing other than strictly necessary cookies is set until you choose.
You can change your choice at any time using the "Cookie settings" link in our footer. Full detail of every cookie we use — what it does, who sets it and how long it lasts — is in our Cookie Policy.
You can also block or delete cookies through your browser settings, independently of the choice you make on our site. Doing so may affect how this and other websites work.
10. Changes to this policy
We may update this policy from time to time. The most current version will always be published on this page, with the date it was last revised shown at the top.
11. Contact us
Questions about this policy, or about how we handle your personal data:
marketing@materialmatters.design
Delizia Media Ltd, 5 High Green, Great Shelford, Cambridge CB22 5EG